🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

What Is A Telephone Answering Service And What Are The ... Australia

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
📞

We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

📞

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

🏢

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

📱

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

📧

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

🚨

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

💼

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

🏪

Small Business

Tailored solutions for growing businesses

🏥

Healthcare

Specialized support for medical practices

🦷

Medical & Dental

Professional medical reception services

💰

Financial Sector

Secure handling for financial services

🏠

Real Estate

Property management and real estate support

⚖️

Legal

Confidential support for legal practices

🔨

Construction

Field-ready support for trades and construction

✈️

Tourism & Travel

24/7 support for hospitality businesses

💻

Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Virtual Phone Answering Service Australia - Tmc Perth

The platform can manage follow-up, and list building calls with ease. You can set customized hold music to entertain callers while on the line. It has actually trained virtual receptionists who can deal with client Frequently asked questions and other complex queries. Users can receive the live chat history and records. It charges a one-time setup charge, and the activation can take up to two company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office space, Plans start at $50 a month. No Voice, Nation is the finest phone answering service for small services with USA-based representatives. The services also work across building, genuine estate, and medical companies.

Phone Answering Service - Virtual Reception  Call Answering Service Adelaide


Pat, Live provides 24/7 customer care from Monday to Friday, standard working hours to increase your client's complete satisfaction. Every Pat, Live plan features a dedicated telephone number and assists consumers with frequently asked concerns. It offers extra services like tailored call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your mobile phone or workplace extensions (business answering service). The live call transfer and covering the caller straight to the ideal extension, individual, or department. Virtual assistant personnel can take and deliver client messages. Answer, First offers system monitoring to track phone informs or email alerts.

Companies can access call reports and recordings in real-time. The service cancellation terms are not consistent with the industry standard. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies start at $30 a month. No Abby Link is among the very best little business answering services with an effective supervisor and group to address organization calls.

Answering Services 101: Everything You Need To Know ... Sydney

Companies can set customized voicemails for their clients via Abby Connect. Abby users can call and text on the Abby, Go mobile app. It can arrange repeating live call dealing with guidelines on your account. The number of group members you can set on the account is not limited. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls utilizing the spam blocker. The group can schedule, cancel, and reschedule appointments with callers on your behalf. Answering Service Care can digitally tape-record phone conversation and gain access to them for later on recommendation. It has an on-call calendar that updates the personnel about on-call schedules.

Live Response An automated answering service can turn customers away if they choose to speak to a live individual! In some cases you need more then a voice mail. Ozetel is proud to provide live answering services at incredibly budget-friendly rates and with the versatility to suit your specific business needs. Do not miss your important customer calls, have the Ozetel call agents take the call for you when you are busy or unavailable.

85 each YES YES YES Common FAQ's Rather of squandering labour hours and purchasing training, you can have inbound calls addressed by Ozetel's expert staff. Don't let your calls go unanswered. Utilizing the Ozetel telephone answering service as a cutting edge group is easy and you get these excellent features; 1.

Bear in mind, the transfer is a live response "blind" transfer. This means that once the call has been moved on to an external contact number, we can not retrieve the call if the external number does not respond to. Talk with the Live Answering service specialists today if you require further information.

Phone Answering Services

Call 159 and follow the triggers or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's primary calling app and press the Call button.

In other words, each time your company line rings, it's an opportunity to make money. On the client's end, a few things are as discouraging as not being able to reach a company when you require to. When customers can not obtain you, they might lose faith in your brand name.

They must include stellar, confirmed recommendations and have experience in in-office and virtual interactions - business call answering service. There's the old saying that in order to make cash, you need to spend money. But when it comes to outsourcing your business communications to a virtual answering service, investing money saves cash. Here's why.

But using one can conserve your company cash in manner ins which, in the long term, make the costs related to an answering service more than worth it. Taking your company communications out of the workplace conserves you on overhead expenses related to: If you hire an in-office receptionist to handle your calls, you'll require a place for them to work.

However outsourcing to a virtual assistant business removes that duty (virtual telephone answering service). How your company manages its communicationwith clients, with vendors, and with others in your communitygoes a long way toward forming its track record. virtual call answering service. Phone lines that sound and sound, calls that are never returned, and messages that don't get provided are all things that can make the general public question the stability of your business.

Abby Connect Australia

Undoubtedly there's a much better use of their talents and abilities - business answering service. Virtual assistants are a chance to off-load the time-consuming work of being a contemporary organization with modern-day communications requires. Working with a virtual phone assistant is an opportunity to step far from the telephone and return to what is necessary: running your organization.

2 It allows you to preserve superior customer support by offering you with a record of what your consumer needs. In turn, this permits you to expect their future needs as well as the requirements of other clients. Fortunately, call recording is a service numerous virtual phone answering assistants offer.

The Best Live Phone Answering Service For A Small Business PerthProfessional Live Answering Services - Alltel Australia Sydney


However if you partner with the best answering service, they can manage your online chat functions for you. Offering your clients the chance to interact with you in the language they're most comfy with is a level of client service that can develop consumer trust and loyalty. Partner with an answering service that offers services in other languages aside from English.

Georgia Phone Answering Services PerthVirtual Receptionist & Phone Answering Services Australia


That's how we assist little organizations grow and thrive. We offer people-powered interactions options for little businesses that require an assisting hand. Combining exemplary customer service with the current innovation, we're making it simpler than ever for your small company to attain industry outcomes. All set to discover how Nexa can enhance your service? Start today.



In the last couple of years organization has actually ended up being exceptionally competitive and you need to search for any opportunity where you believe that you may be able to get an one-upmanship on the opposition. Signing your company up for a phone answering service - phone answering with is a truly terrific way for your business to acquire that competitive advantage over your competition.

Best Answering Services (2023)

When you have a great answering service that you can forward a great deal of those time losing calls to you will have a significant amount of time to focus on strategic tasks. Our experienced professional telephonists can sort out the time losing calls and the irrelevant call and divert the crucial calls across to you or your group to action.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

Call Us

1-800-VIRTUAL

Email Us

info@virtualreceptionist.com

Live Chat

Available 24/7 on our website

© 2025 Virtual Receptionist Pro. All rights reserved.